1. Overview
PingScouter respects your privacy and is committed to protecting your information. This policy describes our data practices when you use our website, login flow, and monitoring features.
2. Information We Collect
We may collect the following categories of data:
- Account data, such as email address, display name, and authentication identifiers.
- Monitoring configuration, including site URLs, alert addresses, and notification preferences.
- Operational telemetry, including check status, response times, and related diagnostic metadata.
- Communication data you provide when contacting support.
3. How We Use Data
We use data to:
- Provide and maintain monitoring services.
- Send alerts and account-related notifications.
- Improve reliability, performance, and product quality.
- Protect service security and prevent abuse.
5. Data Retention
We retain account and monitoring data for as long as needed to provide services and satisfy legal obligations. Historical retention may vary by plan tier and account status.
6. Security
We apply reasonable technical and organizational safeguards to protect data. No security method is perfect, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal data. You may also request data export where applicable.
To submit a request, contact us at support@pingscouter.com.
9. Children's Privacy
PingScouter is not intended for children under 13 (or the minimum age required by your jurisdiction), and we do not knowingly collect data from children.
10. Policy Changes
We may update this policy from time to time. Material updates will be reflected by changing the "Last updated" date on this page.
11. Contact Information
For privacy questions, contact support@pingscouter.com.
You can review our Terms of Service for additional legal conditions.